Contact

Questions about fitting, compatibility or an order in transit — send us a message and we will reply within one business day.

  • Email: support@kaelom.com
  • Hours: 9am–5pm UK time (Monday to Friday)
  • Business address: Kaelom LTD, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

Chasing a parcel? The Track Your Order page will usually answer it faster than we can.

Before you write in

  • Order status: have your order number ready — it is in your confirmation email and starts with #.
  • Fitting problems: tell us your vehicle year, make and model, and whether you are running a trailer.
  • A sensor not reading: a short video of the display is worth more than a paragraph and gets you a replacement faster.