Track Your Order

Enter the tracking number from your dispatch email to see where your parcel is.

Haven't received a tracking number yet?

Tracking numbers are emailed once the carrier scans your parcel, usually within 2 business days of ordering. Check your spam folder before contacting us — dispatch emails often land there on the first order from a new store.

Tracking shows no movement

A new number can take 24–48 hours to register its first scan. This is normal. If there has been no movement for more than 5 business days, email us and we will chase the carrier.

How long should it take?

1–2 business days to process, then 7–12 business days in transit. Full detail on the Shipping Policy page.